We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Return Window
You have 14 days from the date of delivery to request a return.
To be eligible:
- Item must be unused and in original condition
- Must be in original packaging
- Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
- Sale or clearance items
- Gift cards
- Custom or personalized products
- Items marked “Final Sale”
How to Start a Return
To initiate a return, email:
Include:
- Order number
- Reason for return
- Photos (if item is damaged or defective)
Once approved, we will provide return instructions.
Return Shipping
Customers are responsible for return shipping costs unless:
- Item arrived damaged
- Item is defective
- Wrong item was sent
We recommend using a tracked shipping service.
We are not responsible for returns lost in transit.
Refunds
Once your return is received and inspected:
- Approved refunds are issued within 5–10 business days
- Refunds are issued to the original payment method
- Shipping costs are non-refundable
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at support@liftcore.com.
Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account again
- Contact your credit card provider
- Contact your bank
If you still need help, email support@liftcore.com.